FAQ

When will I receive my order?

You can expect your order to arrive within 7-10 business days from date of purchase.

How do I return an order?

As the profits on each purchase are donated to one of our partnered Mental Health Organizations, we only accept exchanges. Please contact us at contact@fragileclub.com, and we can help guide you through the exchange process. 

What is The Fragile Club's exchange policy?

The Fragile Club has a 30 day exchange policy on all unworn, unused items with clothing tags attached with original packaging. If any item returned to us does not follow these requirements may not qualify for an exchange.

Do you ship internationally?

Yes, currently we ship worldwide.

Where is my donation going?

We donate a set dollar figure from each product sale, instead of donating a certain “percentage of proceeds” as other companies and organizations do. These donations are given to a partnered Mental Health organization in your area. 

How can I contact The Fragile Club about press opportunities?

Please email contact@fragileclub.com and specify you’re inquiring about a press opportunity.